I define product futures, create experiences people love, & build the teams that deliver them.
Currently Assistant Professor at Carnegie Mellon University’s Human-Computer Interaction Institute (School of Computer Science). Formerly Sr. Director of UX at Indeed & Head of Product Design & Research at Favor.
Indeed
2021 – 2025
I led a global group of over 100 UX designers & researchers (group directors, managers, and ICs) working to help people get jobs. The group I led contained our global UX Research & Content Design functions, our design & research team for AI infrastructure and experimentation, and a specialized design team called End-to-End Experiences (a small, cross-functional team operated as an internal design and product strategy consultancy within the broader R&D organization, addressing critical issues that spanned across product teams at Indeed and providing support to senior leadership in executing strategic initiatives).
Favor
2017 – 2021
I led a team of 5 product designers and 2 researchers responsible for every aspect of Product Design at Favor, from guiding our product team to build the right thing by discovering user needs down to pixel-perfect execution of outstanding interfaces for our mobile, desktop, web, and internal applications.
Dropbox
2015 - 2017
As an early member of Dropbox’s Customer Experience team and one of the team’s first service and tool designers, I worked with engineers to craft the original experience of the dropbox.com/support website for Dropbox Business members, including experience flow and content design. I later designed self-service, automations, and help experiences as the service owner for Dropbox Basic, Dropbox’s largest user base.
Austin Design Week
2019 & 2020
I’ve twice led presenting teams talking about designing for the on-demand experience and designing to serve your community in times of crisis at Austin Design Week.
ACM SIGCHI
2017
In this published academic work from grad school, I led a team of 4 other students in researching and creating an award-winning conceptual prototype called Robin, a conversational UI for cognitive disabilities.
The Mentoring Partnership
2016 - 2017
I led a team of 4 as we explored how we could change the landscape of Youth Mentorship through designing an e-learning mobile platform that helped adults with existing relationships with youths learn the skills to be great mentors.
Hi, I'm Meg.
I help organizations figure out where they're going and how to get there. That means turning messy research into clear product strategies, building teams that can execute on that vision, and tackling the thorny experience issues that sit between product areas.
I've led experience strategy work at companies of all sizes, from scrappy startups like Favor to enterprises like Indeed, where I led a team of 100+ UX professionals. Whether it's a team of five or a hundred, the work is the same: understand what users need, bring people together around a shared vision, and ship products that actually help.
When I'm not working, I'm hanging out with my very cool 5-year-old and my husband, growing things in my garden, trying not to kill houseplants, practicing yoga, or riding my bike around Pittsburgh.
My current passion is redefining how people learn design as an Assistant Professor at Carnegie Mellon University's School of Computer Science (Human-Computer Interaction Institute).