I define product futures, create experiences people love, & build the teams that deliver them.
Currently Assistant Professor at Carnegie Mellon University’s Human-Computer Interaction Institute (School of Computer Science). Formerly Sr. Director of UX at Indeed & Head of Product Design & Research at Favor.
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Indeed
2021 – 2025
I led a global group of over 100 UX designers & researchers (group directors, managers, and ICs) working to help people get jobs. The group I led contained our global UX Research & Content Design functions as well as a specialized design team called End-to-End Experiences. This small, cross-functional team operated as an internal design and product strategy consultancy within the broader R&D organization, addressing critical issues that spanned across product teams at Indeed and providing support to senior leadership in executing strategic initiatives.
Favor
2017 – 2021
Led a team of 5 product designers and 2 researchers responsible for every aspect of Product Design at Favor, from guiding our product team to build the right thing by discovering user needs down to pixel-perfect execution of outstanding interfaces for our mobile, desktop, web, and internal applications.
Dropbox
2015 - 2017
As an early member of Dropbox’s Customer Experience team and one of the team’s first service and tool designers, I worked with engineers to craft the original experience of the dropbox.com/support website for Dropbox Business members, including experience flow and content design. I later designed self-service, automations, and help experiences as the service owner for Dropbox Basic, Dropbox’s largest user base.
Austin Design Week
2019 & 2020
I’ve twice led teams to be chosen to present about designing for the on-demand experience and designing to serve your community in times of crisis at Austin Design Week.
ACM SIGCHI
2017
In this published academic work from grad school, I led a team of 4 other students in researching and creating an award-winning prototype called Robin, a conversational UI for cognitive disabilities.
The Mentoring Partnership
2016 - 2017
I led a team of 4 as we explored how we could change the landscape of Youth Mentorship through designing an e-learning mobile platform that helped adults with existing relationships with youths learn the skills to be great mentors.
Hi, I'm Meg.
I specialize in transforming complex research into actionable product strategies while building the teams that bring them to life. My approach combines strategic vision with practical execution, allowing me to help organizations articulate their future and create the path to get there. Leaders trust me to tackle critical challenges, unite diverse perspectives, and deliver results that drive growth.
My journey spans from designing Dropbox's first support experience to leading product design at Favor during their growth to Austin's fastest-growing company. Through each role, I've developed a distinctive approach that balances innovation with pragmatism, helping organizations scale while staying true to their users' needs. This combination of startup agility and enterprise experience gives me a unique perspective on building products and teams that succeed at any scale.
In my off-hours, you can find me hanging out with my very cool 5-year-old and my husband, gardening, doing yoga, or riding my bike.
I'm currently an Assistant Professor at Carnegie Mellon University’s School of Computer Science (Human-Computer Interaction Institute).